Kait V.

What a terrible "Closet Cleanout" experience. In theory, this should be fantastic. It's an incredible way to give thousands of people access to great quality items in your closet that just don't fit your lifestyle anymore. However, the entire process took entirely far too long and the payout was not at all worth the wait.
I'm so disappointed that it took 3+ months for them to even go through my bag. After that, you have to wait until AFTER your product is sold and the return window period is over until you get paid out.
Needless to say, I won't ever be sending them my items again. It took entirely too long. I'd rather just go to my local consignment shop, have a 17 year old go through my things, take my cash and drop off the rest of the items at a local shelter.