kaitlyn g.

My friend and I bought 3 tickets to see Chris Stapelton for the Rodeo March 2020 which came out to be $200 I received an email on March 11th eight days before our canceled event about receiving a refund that has been processed and should expect it 2-4 weeks later after a month has passed no refund has been made. Two months later on May 19th I received an email about how they changed their policy due to COVID and no refunds will be given, but 18-month store credit. We called them five times and even a live chat. One call we were hung up on and the other ones we couldn't get in contact with anyone. We will be taking legal action and getting our refund and possibly shutting this company down.