I ordered dye and brushes and didn't receive 6 of my 12 items I tried calling and the first 2 days I said on the line for 2 hours with no one picking up and I tried the 3rd day and it just immediately hung up when it asked me to hold, ive emailed numerous times about my missing products THAT I PAID FOR and have gotten no response back it was my first time ordering from Sally's and I will never do so again worst customer service ever I just want my products this is ridiculous if I could give negative stars I will