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Kahlia B.

Sydney

Contributor Level

Total Points
81

1 Review by Kahlia

  • OZSALE

7/5/21
Verified purchase

I have ordered 2 produts from this company and recieved 2 packages of the same item the item missing is valued at $300 and we have sent 2 emails and no response on getting a refund and there is no contact number we asked them if we could send the wrong item back and get a refund but this still hasnt been responded too. Very disapoitning as it is a lot of money.
They have also removed the product that we where purchasing off the website. So DODGY

Tip for consumers:
be careful.

Products used:
We recieved the wrong items and they wont answer us about a return and refund

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Customer S. – OZSALE Rep

Hi Kahlia, I am sorry for the incorrect item that was sent to you.

This item is being shipped directly from our supplier and I have raised it to our supplier to check if the replacement can be arranged. We expect to hear from them within 1 business day. I will get back to you as soon as I have an update. Thank you

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