I loved how Ms Qiana communicated with me through the whole process, from telling which items where out and down to the shipping. She's very nice and was very helpful. Last but not least I ordered 80 pieces and i received every last one in great condition and they looked exactly how they looked on the models. My package also came way before the date I was supposed to received them and that's another thing I love. I'll definitely be shopping again their really great!