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1 Review by Kaddy

Groupon

Groupon

3/27/19

All these years I've never been inclined to do group on. My daughter and colleague's always say I'm to try them. I did and set up my account and use my Pay Pal account to make purchases. I printed my coupons and gave them to my daughter to redeem as a pre Birthday gift one to the gun range another to get a massage. My daughter went to the gun range and left her coupon home, (no big deal right, since I thought I had an account). Tried logging no success, did forget password it says I don't have an account. Ok call customer service after waiting for 20 or more minutes when it said 2-4 minutes hold time. Young lady could not find my previous purchases or account. Got disconnected, about 4 hrs later got an email stating that they found my previous purchases and have linked it to my account. Checked the email they linked it to (not my email) I sent another email and asked them to properly link my correct email, they sent a request asking information that is in my previous messages to them. I asked them why do I need to reverify my account when it is there error. I got an email from PayPal telling me that group on refunded my money. I had no conversation with anyone regarding a refund. Y'all don't need to worry about me using y'all service anymore, I'll go back to making my purchases where they value their customers!!

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