J Y.

To state just the facts:
I placed an order in good faith on my credit card. Several weeks passed and
No delivery despite the fact that the dispatch date was quoted as 2 days
After I placed the order. I chased them continually, phoned but no answer,
Sometimes answered my emails, sometimes contactable via their live chat.
Everytime I managed to initiate communications the response was always "I
Will sort today". After over 4 weeks of promising me the tracking id for the
Delivery, this I found strange, I had got no where. It the took me sometime after that to get a refund to my credit card. Their communication and customer service is
Appalling.
The only time their communication was effective was when they emailed me within 5 minutes of posting a non-positive but truthful review on this website stating the facts of how they had taken payement for something, in good faith, from my credit card, held the money for 8 weeks and only refunded the money after I threaten to involve the credit card company. At this point they threatened me with legal action. I can't speak for anyone elses experiences of iwantthatgift but mine is pretty clear. Don't buy anything as they MIGHT be trying to rip you off! The only time they responded quickly to me was when I posted a negative but truthful review on this site. Many others seem to have had the same experience. Has anyone else noticed how the only positive reviews on this website sound similar. I think John from Iwantthatgift has been posting reviews for himself. I even did a check with companies house on iwantthatgift. Not only are they not registered as an online retailer, online registered as a company dealing with property, but their anual report to is over a month due. Good luck with that John, you fraudster!
You can't take legal action against someone either telling the truth or airing their opinion. Freedom of speech is a legal right in the uk. Fraud is not!.