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j w.

miami

Contributor Level

Total Points
160

2 Reviews by j

  • WePay

6/22/22

AVOID - Wepay has been stonewalling
Wepay has been stonewalling for standard information since 7th Jun 2022 (one month)

Last ticket - - Ticket *******

We have standard information:

1) formally request Wepay's Attorney's Name and Address
2) Card merchant's name where the funds were debited.
3) Clarifying what checks Wepay do:
Name?
Card Number?
Expiration date?
CVV?
Address?
4) PCI DSS requires you to provide a contact telephone number

We have yet to get a positive response to all of the above after one month.

******* - 7th June 2022 Account Manager Assistance
******* - 16th Jun 2022 Telephone request PCI DSS requirement
******* - 17th June 2022 Merchant Card Provider False Name Approved
******* - 21st June 2022 Legal Department / CFPB / JPMorgan Chase
******* - 21st June 2022 Request for Information
******* - 22nd June 2022 Formally requesting Wepay's Attorney's Name and Address
******* - 22nd June 2022 Legal Department. Formal request: Head of Legal and direct postal address
******* - 23rd June 2022 Formal Request to Wepay Legal Department
*******- 29th June 2022 Follow up: Formal Request to Wepay Legal Department

Tip for consumers:
AVOID LIKE THE PLAGUE!

Products used:
AVOID - Wepay has been stonewalling
Wepay has been stonewalling for standard information since 7th Jun 2022 (one month)

Last ticket - - Ticket 2477060

We have standard information:

1) formally request Wepay's Attorney's Name and Address
2) Card merchant's name where the funds were debited.
3) Clarifying what checks Wepay do:
Name?
Card Number?
Expiration date?
CVV?
Address?
4) PCI DSS requires you to provide a contact telephone number

We have yet to get a positive response to all of the above after one month.


2465549 - 7th June 2022 Account Manager Assistance
2470136 - 16th Jun 2022 Telephone request PCI DSS requirement
2470277 - 17th June 2022 Merchant Card Provider False Name Approved
2471812 - 21st June 2022 Legal Department / CFPB / JPMorgan Chase
2471291 - 21st June 2022 Request for Information
2472190 - 22nd June 2022 Formally requesting Wepay's Attorney's Name and Address
2472183 - 22nd June 2022 Legal Department. Formal request: Head of Legal and direct postal address
2472708 - 23rd June 2022 Formal Request to Wepay Legal Department
2475245- 29th June 2022 Follow up: Formal Request to Wepay Legal Department

Service
Value
Quality
UPS
  • UPS

6/11/22

UPS constantly claim that delivery was attempted but failed due to recipient not available. A lie that is perpetual every 3rd or so delivery. I am always in. I suspect it's the 3nd of thr day and the driver can't be bothered. Useless.

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