AVOID - Wepay has been stonewalling
Wepay has been stonewalling for standard information since 7th Jun 2022 (one month)
Last ticket - - Ticket *******
We have standard information:
1) formally request Wepay's Attorney's Name and Address
2) Card merchant's name where the funds were debited.
3) Clarifying what checks Wepay do:
Name?
Card Number?
Expiration date?
CVV?
Address?
4) PCI DSS requires you to provide a contact telephone number
We have yet to get a positive response to all of the above after one month.
******* - 7th June 2022 Account Manager Assistance
******* - 16th Jun 2022 Telephone request PCI DSS requirement
******* - 17th June 2022 Merchant Card Provider False Name Approved
******* - 21st June 2022 Legal Department / CFPB / JPMorgan Chase
******* - 21st June 2022 Request for Information
******* - 22nd June 2022 Formally requesting Wepay's Attorney's Name and Address
******* - 22nd June 2022 Legal Department. Formal request: Head of Legal and direct postal address
******* - 23rd June 2022 Formal Request to Wepay Legal Department
*******- 29th June 2022 Follow up: Formal Request to Wepay Legal Department