They shipped an order to the wrong address, and refused to try to do anything helpful about it. They acknowledged that it was possible for them to contact the courier and re-route, but insisted that they would charge me any re-routing fee they incurred for correcting their own error.
They sell the same products as 100 other sites and stores, often at exactly the same prices... It's not worth giving your business to a vendor that tries to squeeze a few extra bucks at their customers' expense.