Read through the reviews for these guys on the net hundreds and thousands of undelivered/missing packages and parcels -they are keeping packages and claiming them lost in transit and/or delivered to the wrong address. Making money hand over fist being paid to deliver all the stuff they actually keep. They need investigating and should be shut down.
No one to communicate with,unhelpful bots on their site,their tracking doesn't move or if it does it's to the opposite side of the country after 2 weeks. If you do manage to get a human on chat they recite a script and tell you that your package is handed off to yet ANOTHER courier company but they won't tell you who or how to track it. Then they type "I am done with your issue" and disconnect.
Appalling. Disgusting. It's a HEIST in broad daylight.