Shocking service, poor quality products and customer service links (Facebook/web site: Live chat link) which fall on deaf ears and are a complete waste of time.
If your looking for a company that rips young girls and women off, you'll do no better than Milly Brides. Firstly, look are their web address. Laughable! http://uk.millybridal.org/ Note the (org) at the end of the web address. Something thats used on government bodies and charitable organisations. Admittedly, I didnt see this as my daughter made the purchase and she failed to notify me until it was too late.
Here's what I can tell about Milly Bridal & how they choose to operate what they term as a " BEST WEDDING DRESSES AND PROM DRESSES UK" business. Sorry folks but thats simply not the case - BE VERY VERY AWARE OF THESE SCAMMERS !!!!!!!!!
CUSTOMER SERVICE: Is that what they call it!! Don't use their Facebook messaging service as they will fob you off with a load of crap. There Live Chat appears to be answered by some with limited knowledge and again they will fob you off saying contact us via the web site.
Once you do contact them via their site, you'll get a standard automatic reply to again fob you off. Once replied it will take days for them to reply if they can be bothered at all.
This is the most laughable aspect of their business. When you do open your parcel you wont find a returns labels in there so thats your first worrying point. Secondly, bearing in mind that transit times from China (Its is where the crap is made) is on average 14 days from your placed order, how on earth can you return an item in 7 days. (see there return policy)
You wont get a refund from these sharks.
Ive taken the time to post three images relating to Milly Brides. The first is the image you'll see when you do a google search on them. That should be enough to make you concerned. Just look at it. A London flat above a set of shops. ADRESS: 196 High Rd, Wood Green, London N22 8HH
Rough looking isn't it? Thats a reflection of their so called business
Im surprised that there isn't anymore Google reviews regarding these scammers but I feel rest assured that after you guys see this review you'll hopefully add one yourself.
My daughter was coned out of £100. She now has no prom dress. She's in tears and very upset. Milly Bridal continue to operate. I feel sorry for those of you who have parted with your hard earned cash.
Ive reported these sharks to UK Trading Standards and I urge all of you with a similar experience's to do so.
Im now off to pay them a direct visit but I wont be wear a dress.....