Justins G.

They have the worst customer service. I don't even know if they really have someone that checks emails. I have placed several orders from them previously but my last order was missing an item so I emailed them and waited a week and received no response. Sent a 2nd email and waited again and still no response LUCKILY I paid with PayPal who I contacted advising them of my issue and lack of response so PayPal reached out to them as well as withheld the funds. Of course once their money was withheld then I get a response saying the item was out of stock now if they was the case then why not automatically refund me for the item, instead you ignore me and keep my money until your money got kept by PayPal. Smh. I advise anyone ordering from these people to pay with PayPal for protection because they will not respond to you. Also a little side note, on many different Sundays they will offer a coupon code "extra60" to receive 60% off certain items and this coupon NEVER works! I've emailed them also about this and received no response. How do you not know this code doesn't work after issuing it for months, at this point I believe it's intentional. Very shady and odd company the way they practice their business.