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They keep putting my payouts on hold with no explanation. This is the second time, and it has been nearly 4 weeks with no reason given. They have a web-based customer support system that seems to just be a buffer so you can't speak to anyone directly, they only tell you that your issue is being handled with their highly trained specialists. It has caused me, and my family great harm and difficulties and I doubt I'll be able to stay open. My customers blame me for stealing money, when I can't use the money, they paid to fulfill their orders. This has been a very bad experience.
Tip for consumers:
This would have been a good solution for me to accept cards, but it has turned into a nightmare!
Products used:
The Shopify POS via web and card reader
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