Justin N.

I ordered a tortoise from reptilecity.com a while back. It arrived in 2 days instead of 1, in a flat USPS box with no airholes. It was completely sealed. The tortoise came underweight and he had pneumonia and a vitamin A deficiency. After spending $100+ on medication and vet bills, the tortoise unfortunately passed. I emailed to complain, and ended up being ignored. I decided to buy a tortoise from a new place to replace my deceased tortoise. After 4+ months, I randomly recieved a replacement tortoise in the mail, in the same horrible packaging. I didn't have room for a second tortoise, so I had to give it away. Moral of the story, do not purchase from reptile city unless you like supporting a company who abuses both it's animals and its customers.