Justin A.

... which supposedly guaranteed a refund if I was unable to attend the event I purchased tickets for (Dane Cook Tell it Like it Is). This insurance was $16 through a company called Allianz. As luck would have it I got sick and was unable to go (heard it was a horrible show anyway) do had to file a claim to get a refund. Claim was denied, why? Because I didn't have any documentation stating that I went to a doc-n-the-box or saw a doctor! Not everyone runs off to see their GP because they're feeling sick! All further attempts to contact have been ignored (you HAVE to enter your insurance policy number that is issued to you) and there is no option whatsoever on the Tickmaster web site for a refund (the 'help' screen tells you how to navigate to a refund web page but the link is conveniently missing). DO NOT USE THIS SITE OR THEIR FALSE INSURANCE.