Jurice S.

This company is using Jollybelle but they are Suzhoudress in China. They are scamming folk out of their money and not delivering the product on time. I cannot review the product because I did not open mine when it delivered after my daughter's prom but paid and was promised it would deliver on or by April 4th. I told them if it was not here for her prom I wanted a full refund and they offered to send me a refund of the rush delivery I paid. I told them NO I did not accept the dress and I called my bank to do a dispute, and I also reported them to the FTC and will report them to the International Better Business Bureau. DO NOT USE THIS COMPANY. They are located in Suzhou China and making these dress off pictures from designer's websites per reviews I have read. I sent it back to them and they will get their product back I do not need nor want it! If I could give them a zero I would. They do not deserve any stars because they suck!

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Follow these tips for hassle-free online shopping: get the details, pay by credit card, keep records, and protect your personal and financial information.

Get the Details
Pay by Credit Card
Keep Records
Protect Your Information
How to Report Online Shopping Fraud
Get the Details
Know who you're dealing with.
Anyone can set up shop online under almost any name. Confirm the online seller's physical address and phone number in case you have questions or problems. And if you get an email or pop-up message that asks for your financial information while youre browsing, don't reply or follow the link. Legitimate companies don't ask for information that way.

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Know what you're buying.
Read the seller's description of the product closely, especially the fine print. Words like "refurbished," "vintage," or "close-out" may indicate that the product is in less-than-mint condition, while name-brand items with bargain basement prices could be counterfeits.

Know what it will cost.
Check out websites that offer price comparisons and then compare "apples to apples." Factor shipping and handling into the total cost of your purchase. Do not send cash or money transfers under any circumstances.

Check out the terms of the deal, like refund policies and delivery dates.
Can you return the item for a full refund if you're not satisfied? If you return it, who pays the shipping costs or restocking fees, and when you will get your order? A Federal Trade Commission (FTC) rule requires sellers to ship items as promised or within 30 days after the order date if no specific date is promised. Many sites offer tracking options, so you can see exactly where your purchase is and estimate when youll get it.

Pay by credit card.
If you pay by credit or charge card online, your transaction will be protected by the Fair Credit Billing Act. Under this law, you can dispute charges under certain circumstances and temporarily withhold payment while the creditor investigates them. In the event that someone uses your credit card without your permission, your liability generally is limited to the first $50 in charges. Some companies guarantee that you wont be held responsible for any unauthorized charges made to your card online; some cards provide additional warranty, return, and purchase protection benefits.

Keep Records.
Print or save records of your online transactions, including the product description and price, the online receipt, and the emails you send and receive from the seller. Read your credit card statements as you receive them; be on the lookout for charges that you dont recognize.

Protect Your Information
Don't email any financial information.
Email is not a secure method of transmitting financial information like your credit card, checking account, or Social Security number. If you begin a transaction and need to give your financial information through an organization's website, look for indicators that the site is secure, like a URL that begins https (the "s" stands for secure). Unfortunately, no indicator is foolproof; some fraudulent sites have forged security icons.

Check the privacy policy.
Really. It should let you know what personal information the website operators are collecting, why, and how they're going to use the information. If you can't find a privacy policy or if you can't understand it consider taking your business to another site that's more user-friendly.

How to Report Online Shopping Fraud
If you have problems during a transaction, try to work them out directly with the seller, buyer, or site operator. If that doesn't work, file a complaint with:

The Federal Trade Commission at www.ftc.gov/complaint
Your state Attorney General, using contact information at naag.org
Your county or state consumer protection agency. Check the blue pages of the phone book under county and state government, or visit consumeraction.gov and look under "Where to File a Complaint."
The Better Business Bureau

They get you to order from Jollybelle but they are the same company as above. DO NOT I repeat DO NOT ORDER a shoe string from this company. They are liars and do not want to correct their mistakes. Please do a review so they can go away. They are in China scamming Americans with this mess they are producing. DO NOT USE THIS COMPANY! I wish I could give them zero stars they do not deserve any stars at all!