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Juli S.

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1 Review by Juli

PromGirl

  • PromGirl

“Still waiting to hear we have store credit to purchase a diff dress...”
2/14/17

We returned a dress a week ago and would like to purchase another one. We are waiting for notification that we have store credit to do so.

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Customer S. – PromGirl Rep

The store credit can take 5-10 business days to be available from when it is received back to us. If you cannot wait, you can place a new order of greater or equal value. Then, when we receive your return you can be issued a refund for the price of the item instead. A restocking fee would not be charged if you have a new order for an item of equal or greater value so please contact us with both order numbers if you choose this option instead of waiting for the store credit. You can also message us your order number if you need any assistance. Thank you for your understanding!

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