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Shark-pro
We support your review and will be in contact.
Following your lead in the lawsuit.
They owe me over 1000s dollars
And Trendwy is another of my stores that was closed. Will be also joining the lawsuit. Will be in contact.
La Fashion District Llc posted a minute ago
Its even worse.
They will close you store and no matter how much money the need to pay, they will stated that they believe there are fraudulent activities and that no money will be paid back. They do not verified anything and only wait until they owe you over a 1000's dollars and the close your account.
They do this to many small stores. But, we are getting together to complete a lawsuit.
If you want more information or being part of this lawsuit, please contact *******@gmail.com We are already many stores under this circumstances. Please make sure you download all your accounts from you store dashboard or at least you have e-mails.
Also if you can show with you bank statements that they never paid enough, we can accomplish taking this to the Federal Court.
With your help, They will be sued by millions not only for the money, but for the damage that is causing that they are keeping the funds.
Shark Pro posted 11 minutes ago
Julio G.'s review of Wanelo earned 2 Very Helpful votes
Julio hasn’t received any thanks yous.
Julio doesn’t have any fans yet.
Julio isn’t following anybody yet.
Empty.
This company call Wanelo is a fraudulent, I brought couplea of brand name bags from them since...
Hi Julio,
Thank you for letting us know your feedback on your experience with Wanelo, and I’m terribly sorry that it hasn’t been quite as smooth as you hoped for. Wanelo strives to create a positive and secure service, and we’re responding to this to help bring clarity to the current situation.
We at Wanelo completely agree that ALL merchants should always be paid for ALL shipped orders, and we do everything in our power to uphold this.
Wanelo uses Stripe as our payment processor, which means that Wanelo agrees to operate within Stripe’s Terms of Service. In addition, when you joined the marketplace by installing the Wanelo Shopify app, you were agreeing to both Wanelo’s (Link: https://wanelo.co/about/terms) and Stripe’s (Link: https://stripe.com/us/legal) Terms of Service. Within each, you are legally required to uphold the terms of the contract and maintain legal activities through your selling experience. Stripe verifies whether you can sell on Wanelo, and they will monitor all account activity as you continue selling on Wanelo to ensure you are abiding by their Terms of Service.
If Stripe’s Terms of Service is violated, particularly due to unlawful activity, Stripe reserves the right to terminate your use of Stripe’s payment services. These are terms you agreed to when you installed the Wanelo Shopify App. If your selling rights are terminated due to unlawful activity, Stripe is legally required to immediately terminate, and permanently disable, all payment transfers as part of United States Regulatory KYC laws. Unfortunately neither Wanelo nor Stripe can override these legal requirements once you qualify for discontinued service based on the legally binding terms of service.
THE STEPS WE HAVE TAKEN TO ADDRESS THIS WITH YOU:
We emailed you on March 10th, 2017, and we have still not received a response from you. We will send you another follow-up email to ensure we can be in touch with you.
We are still awaiting your response so that we can work with you and Stripe to isolate the next steps to resolve this. Since we haven’t heard back from you, we actually took the initiative to write to Stripe and ask for more information on your account rejection due to contract breach, and we also asked how we can interact with and issue your outstanding payment.
WHY STRIPE DISABLED YOUR SELLING RIGHTS ON WANELO:
We understand how frustrating and surprising this may be, and we have reached out again to Stripe to see how they can resolve this with you. Stripe has responded stating that the nature of the products sold on your store are in direct violation of Stripe’s contract due to requirements from Stripe’s card network rules and financial partners. The specific products in violation are drug related paraphernalia.
WHAT TO EXPECT NEXT:
Stripe is currently investigating if the outstanding payments can be paid out to you, or if the customers must be refunded. Wanelo is expecting a response from Stripe on this shortly.
We will send you another follow-up email so that you can work with us on resolving this, and so that we can do our best to issue your outstanding payments.