Julie Y.

Foodler is BYFAR the worst service I have ever used. Their service and customer service is horrendous. I placed an order, waited almost 1.5 hours and nothing. I called the restaurant and apparently they had not received my order. When I contact foodler, I was informed that I did not received my order because my account was "blocked" and no orders could be place. I was never informed of this block. I had to work very late today and ordered this food to feed my family and now I have NOTHING. AND to make matters worse, it's so late now that I don't have any option to get anything else. THANK YOU FOR ABSOLUTELY NOTHING.

I WILL NEVER BE USING THIS SERVICE EVER AGAIN. This is absolutely unacceptable and without a doubt, the worst service I have ever used. Foodler should all be ashamed at how horrible their service is and their utter lack of being able to give ANY sort of answer. I called their "customer service" and was told they cannot provide any answers for me and that it is their policy to NOT inform the customer that their account is blocked. Basically, they don't let you know you're not getting any food and let you and your family go hungry for over an hour.

The lady I spoke to told me herself that she cannot provide any answers for me because it is an accounting issue and when I asked for contact information for the accounting department, I was told that's not how they "work" and she cannot provide a number to me. When I asked her to speak to a manager or supervisor or ANYONE who could give me any answer, she told me that's not how they "work" and that there is no manager present at "ANY TIME THROUGHOUT THE DAY". Seriously, WHAT KIND OF BUSINESS IS THIS?

Believe me, I will do my part so that no other family ends up starving like mine. Foodler is the worst service I have ever used and I (nor anyone else I know) will never use it ever again.