I ordered 3 pairs of shorts and was excited because I could custom order the length. I am a 6" tall female. I wear a size 12. I followed the measurements exactly as directed to order the right size. When I received them late, without any answers to my e-mail, they did not fit. I measured them and they did measure out to the exact specifics that I ordered. Unfortunately, the 31 inch waist measurement was directly around my hips. There was a very short rise, even though I ordered the "regular" rise and not the short rise. These would have fit if the rise was longer. I sent them an e-mail and never heard back from them. This was an expensive lesson in online ordering. The customer service was non-existent. I do not recommend this company to anyone.