Julie T.

I took a $6 rise and they charged me $15 twice. I called and asked about the charges and they told me it's them just check to see if I have enough for the ride. But really? So you charge $15 twice for it? And they said I would have to wait 3-5 business days for it to refund in my account now let's say I was in a emergency and I needed that money. How are you going to tell me I have to wait a certain amount of days to get money that I already earned? They help themselves to your bank account I'm very displeased. And as for safety. They let an Lyft drive pick me up in a whole different car that was not register for Lyft and there was also another person in the car which made e feel extra uncomfortable. Lyft is just terrible I will no longer be continuing business with them. I will now use Uber although it's a bit more complicating and expensive I'll take that over someone charging my card to whatever amount they want.