Julie S.

Placed a very large order on Black Friday for my son for Christmas. He was pumped for these products for his main gift for Christmas. As soon as I placed the order a message popped up saying Black Friday orders would not be shipped until December 31! And no cancellations allowed! Seriously? Isn't Black Friday about ordering mainly for the holidays? Multiple emails, eventually resorted to reaching out to them through Instagram. They eventually responded a d agreed to ship some of the items. My son was happy with the products but there are still items I have not received and it is January 16! I have sent six emails to their support, multiple attempts through Instagram and now they do t respond to anything. These items are paid for! So angry. Do not order from this company. The items we are waiting for are their bracelets which are now half off and I paid full price. You'd think if they're marked down they're probably in stock and they want to get rid of them?