Julie O.

Before the onset of COVID I booked 2 tickets to Disneyland only to have to postpone the trip due to Disneyland shutting down. I was told I could rebook at a different time as long as I booked before June 11. I booked my new flight well before the cut off time and the flights showed in my wallet on the Delta website. I thought all was good, just to find out cheapflights did do the booking but did not issue me a ticket. Delta airlines removed my booking because there was no ticket attatched and I am out $315 and am now trying to book with delta for a trip that is 11 days away. I have tried to talk to cheapflights reps to get any info on how to get my money back but get put on hold and no one ever returns on the phone.
Looks like my flight will now cost me $660... I will never use them again and encourage everyone else to please spend the little extra and go straight through the airline.