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I have used the Badoo site for a few years and they have a system built in to where some people you need to spend credits to chat.
The exit button is conveniently right neat the payments buttons and I accidentally used the 79.99 life time fund. They had my PayPal because I made 10$ transactions here and there.
When I contacted them at first they said because I agreed to their site policy I'm held to the purchase I accidentally made! I continued to contact them and tell them I didn't have the money to spend and they told me they will refund me!
I waited for 2 days and got nothing.
When I contacted again they told me that April their Community Operations Manager Would contact me. She said to close my PayPal case and they would refund. I did so and they ghosted me!
They play dumb and try to get rid of you as soon as possible with their bs policy they say you signed when you signed up!
I'm going to call my bank and report for fraud to get my money back because I have the screenshots and the attempts to make peace with them. Through their e-mail customer service and facebook.
These guys are totally scam artist-run away!
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Empty.
Absolutely brutal policies. Total and utter nonsense. To begin with I spent $200 purchasing...
Hey Julien,
We are very sorry you feel this way. As you went in between two teams we found it confusing to gather all of the right information. We do not have access to everything and were unable to see any correspondences that you mentioned. As we are two different teams and work remotely we could not do this as smoothly as we would have liked. We have since passed this message onto our support team.
Please do forward on the email that they sent to you as asked and we will continue to respond to you on@BadooHelp.
We apologise once more, as we do not want you to feel saddened by us or as if we are not doing our jobs, in this case it was merely trying to gather all of the information which we thought we were in the middle of resolving with you.
We will wait for a screenshot of the email sent to you by our support team. Thank you!
-BadooHelp