Julie M.

I think majority of these reviews are fradulent. I've been ordering from Dermstore for a few years now, and I've only had issues with only two orders in the past. One order was said to be delivered, but i never received it, and Dermstore issued a credit back to my account and sent a small free gift in return. It did have to send a few emails for a response, but it was ultimately resolved. All products I've received were in perfect condition, no broken seal or used or expired products as other reviews stated. And for shipping, I usually choose the free shipping option, and almost always receive them within 48 hours (business days).