- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
So, a couple of weeks after writing a bad review of this New Chic company on Sitejabber, I got an email telling me "Good News! Your order has shipped and is in the US". I was provided the tracking number and a unique tracking site. I starred the email and checked it daily. It showed my sandals were delivered to LA on May 3rd, and stayed there until May 29th. Then they went to Utah for a few days, then they went to NJ (Pitney Bowes?) for a few days. Then, FINALLY, they were delivered to my (small) home town on June 13th at an unlabeled site. I went to check on the progress today, and found the tracking email has disappeared from ALL my email envelopes: Inbox (where it was originally), Social, Promotions, Updates, Trash and Spam. When searching for ANY email from New Chic (that spelling as well as Newchic and Newchic.com) all I found was the plethora of ads. I have lost hope that I will ever see my sandals. I am contacting Paypal for a resolution.
Tip for consumers:
Their website looks great, but the company is a scam. Run away, run away fast!
Products used:
My products never arrived! The tracking of my package was odd, then unavailable after it stated that it had arrived my my very small time..
Julie H.'s review of NewChic earned 3 Very Helpful votes
Julie hasn’t received any thanks yous.
Julie doesn’t have any fans yet.
Julie isn’t following anybody yet.
Empty.
Hi Julie H., we do get your disappointment. Usually the package will be delivered on time based on the shipping method(https://www.newchic.com/shipping-methods-hc160.html) from the shipping date. Please log into your Newchic Account and see your real-time order status. Or contact us by email to vipservice@newchic.com along with your order number. We would be delighted to help you!