Had to send 2 tops back I had to pay for the postage which is £14 plus and now they won't fully refund the money for the 2 tops terrible service won't ever buy anything from these again and I advise anyone else not to
Hi, Julie G. We're sorry to see this! Full policy of the return and refund is here: https://www.newchic.com/return-and-refund-hc162.html Kindly check the FAQ about the return first if you want to have the order returned, at this link. https://www.newchic.com/help_center/return-faq169.html For any further assistance, just chat with us in private from Messenger or contact us via email: vipservice@newchic.com We will do our best to help you. Thanks.
Hi, Julie G. We're sorry to see this! Full policy of the return and refund is here: https://www.newchic.com/return-and-refund-hc162.html Kindly check the FAQ about the return first if you want to have the order returned, at this link. https://www.newchic.com/help_center/return-faq169.html For any further assistance, just chat with us in private from Messenger or contact us via email: vipservice@newchic.com We will do our best to help you. Thanks.