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Julie D.

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Experience: Computers & Technology, Pets & Animals, Baby & Kids

Member since October 2020

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1 Review by Julie

After several miserable attempts at buying from amazon and paying for Prime I give up. Each time there is another excuse about why packages aren't delivered. Today was a classic one, " The driver stated the package would not fit in your mail box" Really? What amazon box will fit in a USPS regulated size of mail box. I spoke to customer service who assured me that I would have orders on delivery date. I am expecting 5 boxes and leave for a month at 4am. They sent all 5 packages on 5 different trucks with different drivers, first one at 8:08am ( my luggage) said they couldn't deliver since it would not fit in the mail box and I could pick it up on Tuesday. The other 4 they would not refund until we found out if they would deliver today or not. When calling USPS can't get through, Amazon called them but stated we could not go meet them it would only be available on Tuesday. My refund will take at least a week as I made the mistake of thinking they would get it right this time when the last 4 orders from Amazon either never were delivered or delivered weeks later. I will no longer use Amazon for my personal or business. I am sure it is USPS that is causing their issues but perhaps they should go back to a reputable delivery like they used to before deciding they didn't want to pay for shipping at all through UPS and Fedex and USPS gave them free shipping while collecting from the government and the customer while amazon pays nothing. FRAUD so deep it will never be uncovered!

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