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Julie C.

  • 1 Review
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Experience: Computers & Technology

Member since March 2021

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1 Review by Julie

3/6/21

Ordered a replacement battery for my dyson vacuum after 3 weeks of non arrival emailed them, response was its been posted just wait... upto 6 weeks! Replied that this was not acceptable they said they would not do anything until this time period was up. Current battery gave up, had to buy a new battery from Dyson which arrived the next day £5 more but so worth it! Went to paypal with a dispute and they found in my favour and gave me a refund? Got a very threatening email from Battery Upgrade suggesting I may have received the battery and not returned it. Very bad customer service in fact none, be warned.

Tip for consumers:
DON’T

Products used:
Battery

Service
Value
Shipping
Returns
Quality

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