Julie B.

Not only was half of my order missing, but it took over a week for that money to be refunded. Of the items I did receive, the quality was so bad that I had to return everything. The jeans were stiff as cardboard and smelled like paint, and the color was nothing like the picture. The shirts were cut completely different than the picture and made of ugly material. I can't imagine how an established company like PacSun can produce such terrible clothing, AND somehow manage to not even send out half of an order.
AND THEN have the audacity to charge me $7 as a return fee when I have to ship everything back because the quality sucks and it's nothing like the picture.
I'm disgusted and disappointed and I won't ever shop there again.