Julie B.

I purchased a reclining leather sofa, reclining love seat, from Steinhafels and a recliner. After 6 months all 3 pieces started to fade and color wore off. I had their service tech come out and he took pictures and said he could not repair it. So they never called me back so I went to the store and spoke with they Manger and he said they would replace the bad sections on each piece. It has now been 1 year and never heard back from them, I called numerous times and they keep telling me they are still waiting for the parts to come in. Now over one year and still not repaired they figure I will give up and forget about it...NOT! Please do NOT shop there they LIE and DO NOT STAND BEHIND what they see and tell you!