We're sorry to hear you feel that way. Though we know our service isn't for everyone, our members are typically heavy online shoppers who save quite a bit through our site!
We can assure you we do not charge any of our members' cards without authorization. We offer all new users a 7-day free trial, however, if the account is not cancelled within the trial period, the $12.97 charge is implemented to continue your access to our exclusive benefits. Details about the trial period and the monthly charge are located on the sign up page, in the welcome email each new member receives after completing the sign up process, and in the terms of use, which must be agreed to before successfully signing up with us.
If you have any other questions, please feel free to email help@freeshipping.com. Thank you!
Sincerely,
The FreeShipping.com Team
Julia Has Earned 7 Votes
Julia W.'s review of FreeShipping earned 7 Very Helpful votes
Hi Julia,
We're sorry to hear you feel that way. Though we know our service isn't for everyone, our members are typically heavy online shoppers who save quite a bit through our site!
We can assure you we do not charge any of our members' cards without authorization. We offer all new users a 7-day free trial, however, if the account is not cancelled within the trial period, the $12.97 charge is implemented to continue your access to our exclusive benefits. Details about the trial period and the monthly charge are located on the sign up page, in the welcome email each new member receives after completing the sign up process, and in the terms of use, which must be agreed to before successfully signing up with us.
If you have any other questions, please feel free to email help@freeshipping.com. Thank you!
Sincerely,
The FreeShipping.com Team