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Worst company with horrible customer service. I ordered a product over 40 days ago, added insurance as well as opted for Express shipping which promised delivery within 10 days. It's been 42 days, the shipping company they utilize doesn't seem legitimate (non existent email nor customer service) and Soufeel's customer service doesn't want to reimburse me although I payed for insurance and express shipping. HUGE SCAM. Don't buy from here
Products used:
Never got delivered
Julia O.'s review of Soufeel earned 2 Very Helpful votes
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Thank you for reaching out to us about your concerns Julia. We apologize for any inconvenience you may have experienced and would like to work with you to resolve the issue as soon as possible. To identify your purchase and provide the best solution, could you please provide us with your order number? This will allow us to locate your specific order and address any issues you may have encountered.