Judy W.

The first time I called I was able to get a customer service representative. I was going to be out of town and waned to delay the shipment. The rep I talked to did a good job and said the delayed shipment would not show on the email confirmation, but she would indicate that the order should not ship till the specified date. I never got a email confirmation and called several times and could not get a rep -- left messages -- no one called back. I sent an email and got no response. The 22 yards of fabric showed up very quickly (order was NOT delayed to specified date). Fortunately it arrived on the last day I was in town so I was here to receive it. The fabric was correct fortunately, but they have no customer service -- not sure how they can function their business that way.