I ordered a set of dishes and feel I was probably scammed from both the mercari sire and possibly the seller as well (called "this and that"). Was delivered a damaged set of Corelli dish ware when it was described as like new. Seller and I agreed to a partial refund. Since I was brand new to 5his site I had no ide you only had three days to rate, return, refund. The site/ app is horrible to get around in, extremely poor customer service. While I was waiting for my refund the sale was closed. The contact number only available if you google the company. Not on the app. When sale is closed, it's closed. You cannot contact the seller directly. All returns go thru the mercari company and as I said they are scammers and have just horrible customer service. If you don't mind being cheated out of your money than this site is for you. I'm going back to eBay and will never use this site again. Buyers beware this site is all scam. I wished I had looked at the reviews first as I would never ever have purchased thru them...