Easy to get going and set up a good quality CV, however, I became concerned when seeing the charges and no easy exit. I was happy to 'pay as you go' and not be drawn into a monthly payment when my CV was completed. I asked for help on line and got an immediate reply by Marianne Hernandez who was really helpful and helped me exit the service. The suggestions and hints were very good. I would use them again but would be mindful about my exit.