Website is very intuitive, easy navigation and website is FAST loading photos or changing sizes. I hesitated to buy a rug that's a "bit wild" for me, as it's sometimes hard to imagine color and pattern online, but I really wanted something that was FUN this year (just sayin')!... My "wild side" totally kicked in when I saw their generous shipping and return policy. Very Impressed with order process so far. Wish me luck. I'll post a photo if it works out, as I am hoping!