Be careful before you order products on line. I ordered 2 patio umbrellas and when I tried to return one (in an unopened box) they wouldn't let me because it was 3 days past the 30 day return window. I get that retailers can't take back used, opened products months after purchase, but an umbrella in an unopened box 3 days late right before patio season? Very unreasonable.
Hi Judy,
Sorry to hear that! Do you have an order # or support ticket # you can share so we can get reach out?
Houzz Outreach Team