I was not allowed to cnacel anymore when I viewed the shipping options. I didn't receive information about my delivery from NewChic, only advertisements which I'd never asked for.
Dear Judit U.If you do not want to receive advertising information, you can contact our customer service to cancel. Failure to receive the order logistics information may be because the order is out of stock, so no delivery results in no logistics information. If you have any questions next time, you can contact customer service in time and we will do our best to help you.If you need help, please contact us by email at vipservice@newchic.com along with your order number.
“I was not allowed to cnacel anymore when I viewed the...”
1/7/21
Verified site experience
• Previous review
I was not allowed to cnacel anymore when I viewed the shipping options.
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Katherine L. – NewChic Rep
Hello Judit U. We are sorry for the unpleasant experience and we have contacted you before, but have not received your reply.
Sometimes may meet some network problems about payment, enter address or order placement, we friendly suggest you can try to refresh the network, change the browser or clear the cache and try again.
We will do our best to improve the website, and we are committed to giving customers the best shopping experience.
If you have not received our contact or if you have any questions, you can contact us at any time via email: vipservice@newchic.com, have a nice day!
Dear Judit U.If you do not want to receive advertising information, you can contact our customer service to cancel. Failure to receive the order logistics information may be because the order is out of stock, so no delivery results in no logistics information. If you have any questions next time, you can contact customer service in time and we will do our best to help you.If you need help, please contact us by email at vipservice@newchic.com along with your order number.