This site lists no phone number and a customer care e-mail address that does not accept e-mails; all my e-mails have been undeliverable. The site's order confirmations also do not give an order number -- so the buyers can never track their orders on the website. I have left several messages on the sites 'Contact Us', but have never heard back. In addition, the answers to the site's FAQ's seem to be written in a very poor English translation -- probably an Asian company. It's address is 140 58th St., Suite 3B, Brooklyn, NY 11220 -- a warehouse -- no surprise. I have ordered 3 items, been charged and have received nothing. Don't be taken in like I was.