I ordered a simple resistance band with handle on May 4. The website indicated that delivery would be within 14 days. After a few weeks, I still hadn't received the band so wrote to the company. They said that I would be getting it soon. I have continued to correspond with them since then and gotten the same answer. It has now been over 6 weeks. I have asked to cancel the order, had my credit card company dispute the charge and filed a complaint with the Better Business Bureau. And still they say I will be getting the item soon. I would give zero stars if I could. Needless to say, I will never order from them again.