Called crocs to talk to them about a defective pair of Toddler Crocs I bought for my grand daughter. They didn't help me at all and the rep could of cared less. I was sorry that I ruined her day by calling and making her work! The worst and I am never the one to leave a bad review. Shame on Crocs! My whole family wears crocs and I am not going to say that we won't buy them again but I will be cautious next time.