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Ordered, paid. Product did not show up on as promised. Called 800 number. Of course get a foreigner. Deth gave numerous excuses, she LIED and said the tracking number changed. I asked for BOTH numbers. Well the new number was EXACTLY the first number. She lied. She said no supervisor was available to talk to me because it was the weekend. She also said although I was provided a specific date they actually have more days to deliver.
I hung up and immediately called back. I got a different worker who confirmed my tracking number NEVER changed,, AND he passed me to a supervisor. Outsourcing is always a nightmare. I find the lack of truth adversely affects the business. I will await my products. I will find another company who cares about who it customers are stuck with when an issue arises!
Judie C.'s review of 310Nutrition earned 21 Very Helpful votes
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Very difficult to cancel and/or change settings on subscription. It charged a card I used back in...
I did auto plan and tried to cancel but was hours late (on vacation). Ok, my bad. Then cancelled...
Judie,
We would like to extend our apologies to you for the experience you had with the delivery of your order; please know that your satisfaction is our priority. Our Customer Service Agents have been trained to assist our customer in the most efficient way, though at times the tracking information tends to cause confusion as it can change on a daily basis. We chose to outsource so that we can offer 24-hour service to ensure that our clients are taken care of in a timely manner.
Hopefully, you have enjoyed your products and will take the time to consider how greatly the benefits of a healthy lifestyle outweigh the rarity of tracking complications. If you have not, please do reach out to us to discover what your 310 experience can be like.
We hope that you are remaining dedicated to your Self and your health. If you need assistance, we are here to help.
Cheers to you and your journey!