Im satisfied with the product, not only good quality but also friendly customer service. They answer my questions fast and give me more necessary information to deal with herpes. The cream actually works well, it removes sores in my vulva within 3 days. I apply directly to affected area 4-5 times per day. Initially, I havent seen changes. But, everything is better on the second day, tingling and itchiness are relieved, sores are also gradually cleared up. On the third day (last day), sores are completely gone away. Im too happy and satisfied with ProsurX!