I purchased a new CPAP machine and agreed to a 4-9 week shipping time. It is now 19 weeks and they tell me they have no idea when it will be here because ResMed hasn't given them a time when they can expect their shipment. I have paid for the machine, and this is the 2nd machine that I have purchased from them OUT OF POCKET. The first being the cancer causing Philips Respironics Dream Station. The only thing they offer is a refund or a replacement with a severely inferior machine. No offer of a discount on other gear etc. This will be the last purchase I make from easybreath.