John T.

I recently rented a vehicle from Sict, expecting the high standards typically associated with Sixt. Unfortunately, my experience was deeply unsatisfactory due to several concerns regarding the vehicle's condition. Firstly, the car appeared to be nearly two decades old, which was evident from the heavily worn interior. The dashboard buttons were so eroded that their labels were indiscernible, causing confusion and potential safety risks during operation.

Additionally, the middle seat in the rear was missing a seatbelt, rendering it unusable and compromising the safety of my family. Safety concerns were further heightened when the trunk lift failed to stay open, posing a significant injury risk while unloading luggage, as it nearly slammed on my head.

The car's exterior raised further concerns. It was clear that multiple patchwork repairs had been conducted, indicated by mismatched paint across different panels. The front grill was also notably insecure, adding to the overall sense of a poorly maintained vehicle.

In summary, the condition of the car not only failed to meet my expectations for comfort and aesthetics but, more importantly, raised serious safety concerns. This experience has unfortunately shaken my confidence in Sixt, and I am compelled to reconsider future bookings with your company.