Jacob T.

The suit is OK. It's nothing spectacular which is sad due to the price that you pay. My biggest gripe is their shoes/boots and customer support. First, they take anywhere from 1 day to 5 days to forget about you and not respond to your inquiries. They need to update their sizing helper/assistant/program that is supposed to help you pick the right size. Works well for centimeters but inches, it does not. The shoe size was 4 sizes too small due to their poorly made website. I knew that the shoe was too small yet they still said take it to a shoe repair to stretch it out. I humored them and a week later, surprise surprise, it still doesn't fit. I told customer support and didn't hear back for 6 days. Once I did, they said return them and they will make new ones, fine, but I was never given instructions on what to do, no return label or even an address to send it too. When I asked I was again ignored for 4 days. What a waste of money and time.