J P.

Ordered my son a Barcelona kit 4 weeks before his 9th birthday, thinking that would be plenty of time, considering I was paying £4.95 for postage. The order took over 9 weeks to arrive. Despite numerous emails I received no explanation as to why the kit was so delayed. When it finally arrived, it was a counterfeit kit and, while my son didn't notice its a fake, I was extremely disappointed with both the service and the product. I got sucked in by a decent website with very competitive prices. In hindsight I wish I had just spent the extra £10 to get the kit from someone reputable.