Just trying to get them to acknowledge I've sent a return request, (6th time lucky maybe), is time consuming and very frustrating. They are happy to take your money but so slow (if ever) to process a return request. Heavens only knows how the money will ever be returned to me. My advice, if you like a project, buy through Floryday. It's a full-time job to get a response, head-alone a refund.
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