Joy Y.

From my last review regarding my complaint of a coat ordered, had not realised they had replied on this site. They say they are trying to resolve my issues, we are now in April 2019 and it has been going on for many months. I am refusing to pay for the return item as I am within my rights if the item is not of the same description, therefore the company should pay for the item to be returned and a full refund should be expedited immediately. Till this day I have not received any acknowledgement that the are even processing my issues. This not good practice or professional and I would go as far as saying this company should be struck off and should not be selling their products to the public. Until they deal with my issues, PLEASE BE WARNED, like many others, this is one of the worse company I've ever dealt with, you have been warned. Again I do not want to give star rating but in order to submit this it seems I have to give a rating?!